Thursday, May 10, 2007

Welsh operators keep it English

Telephone operators in Wales are being told not to greet callers in the country's native tongue because the language may damage vocal chords.

Union officials say operators who speak primarily English could cause harm to their vocal chords if forced by bosses to offer a traditional "bore da" -- which translates as "good morning" -- or "prynhawn da" -- good afternoon -- to callers, The Times of London reported Tuesday.

The unions were successful in getting the greetings banned in the Vale of Glamorgan council, where officials justified the move by saying it goes along with the Health and Safety Executive's recommendation that call center workers limit their phone time to preserve their vocal chords...

--UPI

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